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Forum Discussion
ARMD
Mar 28, 2022Aspirant
Nighthawk app not logging in to r7000 router
running iphone ios 15.4 unable to log into my router with the nighthawk app. i have changed the router password and deleted the special characters without success. i have deleted the nighthawk app s...
calli
Apr 03, 2022Guide
Had the same problem with the Nighthawk App - timed out.
Solved the problem after reset - it had 2 active logins.
Told it to close them and then opened setting on PC.
Nighthawk then miraculously worked and is still working.
ARMD
Apr 03, 2022Aspirant
what did you reset. did you reset the router back to factory settings?? If so i have trusted devices on my network by using access control. will i have to readd all these devices again if i reset the router?
- ARMDApr 03, 2022Aspirant
I forgot i can backup my settings then reset router and import the settings again.
- FURRYe38Apr 04, 2022Guru - Experienced User
Let us know if a reset and setup from scratch and ensure you log out of the router web page works to help get the NH app to fully connect.
ARMD wrote:
I forgot i can backup my settings then reset router and import the settings again.
- ARMDApr 04, 2022Aspirant
a bit nerve racking but i factory reset router then logged in and reinstalled my prior configuration. went to nighthawk app and deleted all other devices since it said i exceeded five. and now i am in using the app.
Thank you all very much.