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Forum Discussion

ARMD's avatar
ARMD
Aspirant
Mar 28, 2022
Solved

Nighthawk app not logging in to r7000 router

running iphone ios 15.4  unable to log into my router with the nighthawk app. i have changed the router password and deleted the special characters without success. i have deleted the nighthawk app s...
  • FURRYe38's avatar
    FURRYe38
    Apr 04, 2022

    Let us know if a reset and setup from scratch and ensure you log out of the router web page works to help get the NH app to fully connect. 

    ARMD wrote:

    I forgot i can backup my settings then reset router and import the settings again.

     

jbraun's avatar
jbraun
Tutor
Apr 18, 2022

As others have mentioned, I used to be able to login into my R7000 router with fw V1.0.11.134_10.2.119 using the Nighthawk Android app.  I can easily login via regular browser (on same phone as app even), I've uninstalled the NH app but no difference.  Not sure if this happened after last fw upgrade.

ARMD's avatar
ARMD
Aspirant
Apr 18, 2022

I had to factory reset router and reinstall my settings. relogging in to netgear app now works. i just updated the netgear app and same issue happened and again had to reset router and reimport my settings. now the app once again works on my iphone. it is a pain in the neck to have to keep doing this and not sure why it is happening.

  • ARMD's avatar
    ARMD
    Aspirant
    Apr 22, 2022

    my nighthawk app keeps kicking me out of my router and i have to keep factory resetting it. this is annoying and not sure why this keeps happening.