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Forum Discussion

ARMD's avatar
ARMD
Aspirant
Mar 28, 2022
Solved

Nighthawk app not logging in to r7000 router

running iphone ios 15.4  unable to log into my router with the nighthawk app. i have changed the router password and deleted the special characters without success. i have deleted the nighthawk app s...
  • FURRYe38's avatar
    FURRYe38
    Apr 04, 2022

    Let us know if a reset and setup from scratch and ensure you log out of the router web page works to help get the NH app to fully connect. 

    ARMD wrote:

    I forgot i can backup my settings then reset router and import the settings again.

     

Rottenweiler's avatar
Rottenweiler
Guide
Jul 17, 2022

IF on a newer iOS device,

Try disabling WiFi Private Address and Limit IP address tracking on the phone.

 

If using an iOS device, go to settings, Wifi, click the blue "info" circle icon, scroll down, turn OFF Private WiFi Address and turn OFF Limit IP tracking...

THEN restart phone, try loading Nighthawk app again.

 

(NOT my original work, found while scrolling 1000 community forum posts on Netgear*com)

Good luck, Hope that helps. Worked instantly for me and I have been struggling for DAYS to fix this problem.

ARMD's avatar
ARMD
Aspirant
Jul 17, 2022

still did not work. of note is on the r7000 router there is no remote access available to turn on. that option is gone.