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Forum Discussion

Scg's avatar
Scg
Guide
Mar 22, 2020

Nighthawk app not remembering names on my R6400 router

I am using the Nighthawk app on my phone to manage my R6400 router. Firmware is up to date. I am having a problem where some device names are not remembered when I enter them. Other devices are identi...
plemans's avatar
plemans
Guru - Experienced User
Mar 22, 2020

What firmware are you on? 

Have you tried changing them through the browser and not through the app? 

  • Scg's avatar
    Scg
    Guide
    Mar 22, 2020
    I am on firmware version V 1.0.1 .52.

    According to my app, no further firmware upgrades are required. And no I haven't tried anything through the browser.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 23, 2020

      try through the browser. it wouldn't be the first time something didn't work properly through the app

      • Scg's avatar
        Scg
        Guide
        Mar 23, 2020
        Ever since you asked the question I've been trying to figure out how to do it through the browser but I can't figure it out. I can only seem to access it through the app.