NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bulldog00
Nov 18, 2021Apprentice
Nighthawk App not showing Connected Device
I have an MK83 System with an MR80 Router and 2 MS80 Satelites. I noticed with the latest Netgear Firmware (1.1.6.6) the router/satellites do not report the correct connected devices. All wired (rega...
plemans
Nov 18, 2021Guru - Experienced User
A couple things.
1. This is the community forum where members of the public help out. we don't know firmware plans. Occassionally we get beta firmware to test but the MR forum is pretty bare in terms of people with the devices helping out. so you won't see much info on firmwares.
2. The orbi series doesn't allow the firmware update to be blocked. the MK series is supposed to be the only one that has the option of disabling auto-updates. Maybe DarrenM can add this one to the inbox of bugs on that
3. do the connected devices show up properly if you use the browser to show whats connected?
bulldog00
Nov 18, 2021Apprentice
Hi to address your comments.
2. There is no where the MK series will allow for disabling auto updates that i can find. I have looked several times on the routers interface.
3. If i use the browse and connect to the router or satellite's interface using the IP address, the connected devices DO show up properly for each device/satellite in question. However, that is not reflective in the Nighthawk Application.
- plemansNov 18, 2021Guru - Experienced User
bulldog00 wrote:
Hi to address your comments.
2. There is no where the MK series will allow for disabling auto updates that i can find. I have looked several times on the routers interface. ----I don't have one to play with. Just from conversations with netgear that I'd heard it was the only mesh system that'd allow blocking updates. that could have changed recently. Or it could be a bug. Not sure since I don't have one to test.
3. If i use the browse and connect to the router or satellite's interface using the IP address, the connected devices DO show up properly for each device/satellite in question. However, that is not reflective in the Nighthawk Application.----Sadly, it wouldn't be the first time I've seen the app not displaying the connected devices properly. I'd wait/watch for app updates as they come frequently. Seems like they get the issue fixed and then the next update breaks it again.