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Forum Discussion
Anhvhoang
Apr 30, 2024Tutor
Nighthawk APP Not working after power outage?
Hello everyone, I successfully rewired my other two satellite backhauls today. Initially, everything was working fine with the app. However, after experiencing a power outage, I found that the Night...
- Apr 30, 2024
Which app? iOS or Android? Which version of it?
Anhvhoang wrote:
I successfully rewired my other two satellite backhauls today.
Same passwords for the wifi, router and MyNetgear?
However, after experiencing a power outage, I found that the Nighthawk app stopped working. In the app it keep saying "We Can't find your router"Did you restart the network in the specified order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What modem/ONT/gateway sits between the router and the Internet?
michaelkenward
Apr 30, 2024Guru - Experienced User
Which app? iOS or Android? Which version of it?
Anhvhoang wrote:
I successfully rewired my other two satellite backhauls today.
Same passwords for the wifi, router and MyNetgear?
However, after experiencing a power outage, I found that the Nighthawk app stopped working. In the app it keep saying "We Can't find your router"
Did you restart the network in the specified order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What modem/ONT/gateway sits between the router and the Internet?