NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk APP Not working after power outage?
Hello everyone, I successfully rewired my other two satellite backhauls today. Initially, everything was working fine with the app. However, after experiencing a power outage, I found that the Night...
Which app? iOS or Android? Which version of it?
Anhvhoang wrote:
I successfully rewired my other two satellite backhauls today.
Same passwords for the wifi, router and MyNetgear?
However, after experiencing a power outage, I found that the Nighthawk app stopped working. In the app it keep saying "We Can't find your router"Did you restart the network in the specified order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What modem/ONT/gateway sits between the router and the Internet?
Which app? iOS or Android? Which version of it?
Anhvhoang wrote:
I successfully rewired my other two satellite backhauls today.
Same passwords for the wifi, router and MyNetgear?
However, after experiencing a power outage, I found that the Nighthawk app stopped working. In the app it keep saying "We Can't find your router"
Did you restart the network in the specified order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What modem/ONT/gateway sits between the router and the Internet?
Thank you for responded. I just unplug the Router for 1 min and plug back in, now i was able to connected to the apps.