Nighthawk App not working properly

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titanicnut wrote:
I have a Nighthawk CAX80 and am using the Nighthawk app on an iPhone XR, Samsung phone and 2 window laptops.

#1: The app only connects with anywhere access. If I try to connect locally it shows me the log in screen, thinks for quite awhile after entering my credentials and then logs in with anywhere access. Tech support says to wait for an update - there was one 2 weeks ago.
You'll need to keep checking for updates to the NH app. They do come out ever so often. 
Be sure that you have Wifi protected IP address disabled on the Apple phone as well:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Make sure you have local network enable on the Apple phone under the NH app under the app list under the Settings menu for the apple deice. I found that at one point that got disabled on my iphone at some point in a update and found it disabled. Needs to be enabled.

#2: Can’t turn on traffic meter because I can’t connect locally
Try enabled TM on the modems Web UI page. 

#3: The app only shows 1 laptop protected with bitdefender but not the other laptop or the phones. Bitdefender is downloaded on all phones and laptops and logged in with the same credentials.
Be sure your using Armor and not BitDefender. These are different and are no compatible if your using Armor. 
https://community.netgear.com/t5/NETGEAR-Armor/Netgear-Armor-Not-Recognizing-Bitdefender-for-Armor-on-Mobile/td-p/2244984/jump-to/first-unread-message

I have already deleted and re-downloaded the nighthawk app several times.

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