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Forum Discussion

lionheart_2281's avatar
lionheart_2281
Tutor
Jun 20, 2019
Solved

Nighthawk App on iOS can't find Nighthawk X4S AC2600 D7800 in Australia

As per the subject, is this normal? I just updated to the latest firmware and it still doesn't find it.   Kinda ironic that Netgears App that's literally called Nighthawk can't find a Nighthawk mo...
  • lionheart_2281's avatar
    lionheart_2281
    Jun 22, 2019

    *GROAN*

     

    Thanks for your help, I really appreciate it, kudo's to you

schumaku's avatar
schumaku
Guru - Experienced User
Jun 21, 2019
lionheart_2281 wrote:

As per the subject, is this normal?

Yes, and nowhere in the world - not only in Australia.

 

lionheart_2281 wrote:

Kinda ironic that Netgears App that's literally called Nighthawk can't find a Nighthawk modem/router

Indeed. However the Nighthawk App does currenlty only suppot selected [Ethernet] routers, no xDSL or Cable or Mobile or whatever other routers carrying the Nighthawk name. FMI: Which products support the NETGEAR Nighthawk app?

 

In my opinion, you might be lucky and your router continues to be supported by the Netgear Genie App and Genie deskop programs - not sure why you are so keen on the "new" one - as Genie is ways ahead: Which NETGEAR home router models can I manage using the NETGEAR genie app?