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Forum Discussion
Nighthawk app password
Nighthawk app has different password constraints than the netgear website. So my router, extender etc etc all use strong passwords that can't be entered into the app. I think mostly because someone ...
I don't think you read my question carefully. This isn't about routers. The issue is that this web site login, for Netgear that we are using to talk to each other, has different password requirements that the latest version of the IOS Nighthawk App. Therefore, the IOS app won't accept the password that I use for this site.
My real issue is that there seems to be no way to tell Netgear about issues like this.
Gw42 wrote:
I don't think you read my question carefully. This isn't about routers.
Believe me, reading your first question carefully, and several times, leaves me none the wiser about what you are trying to achieve.
By "this web site" do you mean this Community?
Or do you mean MyNetgear?
For many people they are the same thing, other people use different credentials to get into the various places.
Then there are those who mistakenly use the label "this website" to describe the browser interface. schumaku and I have seen that one more than once.
Finally, other people confuse their wifi passwords with the other passwords, not realising that they have to login to the wifi before they can try either of the other passwords.
I have never read of any password constraints on this Community website.
There are occasional reports of unacceptable characters in various places, but these often boil down to what their mobile devices will accept, not the sites that people are trying to enter. Is that your complaint?
Have you got MyNetgear set up and can you get into that?
If so, why do you need to enter the passwords for your local equipment? What are you trying to achieve?
Here at least, with the Android app, if I use the Nighthawk App and slide in through remote access, I have no need to mess around with other passwords.
As to letting Netgear know, they have people who monitor these forums, and there are other ways of passing on problems, but first we need to understand what the real issue is.
I guess I need to simply the issue.
The IOS Nighthawk App will not accept, or even allow to be typed, characters like the "-". That means that I cannot use the app to connect as I cannot enter any password with a "-". You are trying to read something more complex into the issue. All of my router, extender, community and Netgear.com logins works just fine and I am perfectly clear as to which are which. However an App that doesn't allow for a "-" makes it hard to use the app. And before you say, oh just change you password ; The point I am trying to make is that all of Netgear sites and devices allow the "-" and the App does not.