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Forum Discussion

JoeM11's avatar
JoeM11
Star
Mar 03, 2021
Solved

Nighthawk app same "firmware not updated" when it is the correct version

I am unable to connect although I have the correct firmware version.  Probably an App issue but they need to get this fixed.
  • Christian_R's avatar
    Christian_R
    Mar 05, 2021

    Hi JoeM11, 

     

    Thanks for confirming. Your device's firmware is up to date and you should be good to go. I'll have the info forwarded to our App Team to look into the Nighthawk app and request for any changes needed.

     

    Regards,

    Christian 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 29, 2021

You'll need to disregard the FW update message in the app. 

Óscar's avatar
Óscar
Tutor
Jul 29, 2021
How would I discard that massage? I don't see any way to discard
  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 29, 2021
    Óscar wrote:
    How would I discard that massage? I don't see any way to discard

    As FURRYe38 said "disregard" the message. As in, ignore it.

     

     

    • Óscar's avatar
      Óscar
      Tutor
      Jul 29, 2021
      I'm sorry but you didn't understand me. I can't even use the app with firmware is out of date message and I can't ignore it. They need to fix this app.
      • JoeM11's avatar
        JoeM11
        Star
        Jul 29, 2021
        Exactly