NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk app same "firmware not updated" when it is the correct version
I am unable to connect although I have the correct firmware version. Probably an App issue but they need to get this fixed.
Hi JoeM11,
Thanks for confirming. Your device's firmware is up to date and you should be good to go. I'll have the info forwarded to our App Team to look into the Nighthawk app and request for any changes needed.
Regards,
Christian
Óscar wrote:
Please fix this problem.
Please read the previous conversations.
The only problem is in the inability of some people to ignore a meaningless message.
Netgear knows about this bug in its app it and has said it will mend the thing.
That message has no effect on how a modem/router works, so don't expect immediate action. There are more important bugs to fix that really do break things.
Experienced users go nowhere near a mobile app in the first place.
Do you work for Netgear? You sound just like them. We all should be able to us the App…period…hard stop