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Forum Discussion
Sharina
Feb 24, 2020Aspirant
Nighthawk app says successfully connected, but can’t log on
The Nighthawk app said the router is successfully connected but I am unable to connect any of my devices. Greatly appreciate your help. Thanks!
Thank you for responding, but I am happy to report that all is well. What I did not realize is there was still another step: I needed to go to a website that then connected my devices to WiFi. At least, that's what I think happened. I was baffled since my laptop was not connected to WiFi, yet I was supposed to go to an Internet site, but I typed in a bunch of numbers and it worked!
Thanks again,
Sharina
2 Replies
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- AltsaiNETGEAR Expert
which product?
- SharinaAspirant
Thank you for responding, but I am happy to report that all is well. What I did not realize is there was still another step: I needed to go to a website that then connected my devices to WiFi. At least, that's what I think happened. I was baffled since my laptop was not connected to WiFi, yet I was supposed to go to an Internet site, but I typed in a bunch of numbers and it worked!
Thanks again,
Sharina