NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dlpjm
Sep 11, 2019Initiate
Nighthawk app shows wireless devices as a connected to network as wired when device off.
Wireless devices show up correctly on Nighthawk app when on. When turned off, some wireless devices show as connected to network via wire. Also, my bluetooth Samsung watch which is connected to my S...
Toki101
Oct 11, 2019Initiate
I'm having the same problem as you described as well. Has there been any response or solution on your behalf.
Regards
Regards
dlpjm
Oct 11, 2019Initiate
Have not heard from anyone on forum or Netgear. Very disappointed.
- schumakuOct 12, 2019Guru - Experienced User
Two points only:
- The Nighthawk App is just yet another UI (user interface) to the router. The router has also a local Web UI allowing to see the Attached Devices (why ever the almost same feature needs to have to different names). You might compare what the router Web UI does show under Attached Devices with the Device list on the App.
- All these features had been a long time hit-and-miss, already back in the times of the Genie App (no longer supported on the newer routers). Effects sen and reported in this community differ with the router model, with the router firmware, and (probably the least one) the Nightawk App itself.
There is not much other community members can help with these issues - that's why people earn silence on these feature issues.
ChristineT I can just insist again that Netgear does seriously review the poor router firmware design and/or implementation quality, the problems on how the WebUI Attached Devices lists are generated, the way the Nighthawk App does fetch the connected devices data from the router (various problems starting from a certain number of devices), .... Thank you.