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Forum Discussion
NeedSupport_2
Oct 11, 2018Tutor
Nighthawk App Speed test is not working properly
The NIGHTHAWK APP Speedtest is not working properly on my iPhone 8 Plus. The download speeds are 0.00 upload speeds are ok. When I take a speedtest using Ookl a, etc my internet speed is fin...
PinkerPayNikon
Apr 11, 2019Aspirant
Hi, I know this thread is several months old, but I haven't received any help on the forums My router firmware is V1.0.9.64_10.2.64 on a Nighthawk R7000 AC1900. The Ookla speedtest cuts off halfway or when upload speeds are about to be measured but I recieve the following message: "Connection Failed/Reboot router if the problem persists." Reboot isn't working and the Internet is working just fine at home. What gives NetGear?
- michaelkenwardApr 11, 2019Guru - Experienced User
PinkerPayNikon wrote:
Hi, I know this thread is several months old....
So it might be a better idea to start a new discussion, especially if you want to catch the eye of the Netgear team.
Is this the same thing?
Nighthawk app Speedtest Connection Error - NETGEAR Communities
- NeedSupport_2Apr 20, 2019Tutor
NETGEAR CUSTOMER SERVICEI had to go online and update the firmware...V1.1.0.52 App Version 2.3.1.37. If you are still having issues after you update the firmware online then reach out to the team via phone...