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Forum Discussion

nmara's avatar
nmara
Tutor
Mar 28, 2021
Solved

Nighthawk App timing out after a firmware update to R7900P

I have a Nighthawk R7900P and yesterday I updated the firmware, based on an email from Netgear.  Now when I try to access the Nighthawk APP, it tries to login and then I get "Logon timed out, please ...
  • plemans's avatar
    plemans
    Mar 29, 2021

    A factory reset of the router and then reinstalling the router. Sometimes firmware changes enough that old settings need to be cleared out. 

nmara's avatar
nmara
Tutor
Mar 28, 2021

Thanks for the suggestion. Are you suggesting a reinstall of the router or just reinstalling the nighthawk mobile app?  I tried reinstalling the nighthawk app and it was more of the same 

plemans's avatar
plemans
Guru - Experienced User
Mar 29, 2021

A factory reset of the router and then reinstalling the router. Sometimes firmware changes enough that old settings need to be cleared out. 

  • nmara's avatar
    nmara
    Tutor
    Apr 06, 2021

    Thanks that did it.