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Sofizzle's avatar
Sofizzle
Initiate
Dec 12, 2019

Nighthawk App unable to pause connection

Is it just me or Nighthawk App won’t let me pause connection on devices connected to my router? I have relied on Circle for a few days then it kicked me off the app and won’t pair with my Nighthawk App anymore. And when I would want to just pause a connection (of my 11 y/o cousin’s phone), it won’t let me do it. I was able to pause/resume connections before, same when I would use Circle, but since 3 days ago, it stopped working.

4 Replies

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  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Dec 13, 2019

    Hi Sofizzle, welcome to the community! What firmware version is the R7000 on? Please make sure that both the Nighthawk app and Circle app are up to date. Does the issue persist when you try to pause other devices in the network as well?

     

    Dexter

    • Sofizzle's avatar
      Sofizzle
      Initiate
      Dec 13, 2019
      Hi Dexter,

      Nighthawk Firmware - V1.0.9.88_10.2.88

      I deleted Circle out of frustration since I couldn’t get on. I have deleted it a day ago, so I was hoping I can just pause my cousin’s phone from the Nighthawk App. I couldn’t pause any other devices that are in the network too

  • Jennobeans's avatar
    Jennobeans
    Aspirant
    Jan 08, 2020
    Ever since my iPhone did an update my nighthawk app shows over 74 devices and does not allow pause. And my device names do not show. I don’t have 74 devices not sure what is going on.