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asiegbucp's avatar
asiegbucp
Tutor
May 03, 2020
Solved

nighthawk app version 2.5.0.47 - no device found by device manager

After upgrading the nighthawk app on my iPhone to version 2.5.0.47; the device manager on the app cannot find none of my connected WiFi devices and yet I have about 7 devices connected to the Netgear ...
  • Christian_R's avatar
    Christian_R
    May 08, 2020

    Hello Community,

     

    We recently released Nighthawk app version 2.5.1.10 on iOS. Please update or reinstall the Nighthawk app and let us know if your issue persists. 

     

    Thanks,

    Christian 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 07, 2020

Hello Community, 

 

Our engineering team is aware of an issue with the device manager feature not functioning properly on the Nighthawk app and they are currently investigating. In the meantime, please use the web browser to manage your devices. 

 

Thank you for understanding,

Christian

  • asiegbucp's avatar
    asiegbucp
    Tutor
    May 08, 2020
    Maybe it will take Netgear engineering team ages to fix their mess. Maybe they fix their mess when most of us customers drop Netgear devices and switch to linksys devices. What an unnecessary frustration and very bad business mistake. Fix your mess Netgear NOW!
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      May 08, 2020

      Hello Community,

       

      We recently released Nighthawk app version 2.5.1.10 on iOS. Please update or reinstall the Nighthawk app and let us know if your issue persists. 

       

      Thanks,

      Christian 

      • Diss123's avatar
        Diss123
        Aspirant
        May 08, 2020
        Your Nighthawk App update fixed my problem. Thanks!!!