IMHO - The issues are related to the firmwares on CBR750 & RBS750, and not the WiFi devices themselves!

V4 firmware updates, both Netgear official and beta releases, have led to 1) Perfomance degradation and 2) Stability, as compared to the V3 firmwares, which I had from Dec 2020 till Aug/Sep 2021, when V4 firmwares that were pushed to our hardware. V3 was very stable!!!

Since Dec 2020 I have had CBK752 "Kit" which consists of:

CBR750 (Cable Modem & Wireless Router) - Currently on Netgear official release V4.6.5.8 ( https://www.netgear.com/support/download/?model=CBR750 )
RBS750 (Satelite) - Currently on "Official" beta release, link provided by FURRYe38 ( https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-v4-6-7-5-Released/m-p/2182131#M25411 )

In my 2 story, 2600 sq. ft home, have about 30 WiFi devices, mix of 5Ghz, 2.4Ghz (and about 20 Zwave (908.42 Mhz) - ZWave just FYI and not relevant for this discussion). Some of the WiFi devices are "static" devices, in close proximity to the Satelite, and should connect to the Satelite. They randomly keep "bouncing" between the Router and Satelite, leading to a very unstable network!!!

I am attaching a few screen shots.

Mr. FURRYe38 - You seem to be the conduit to Netgear Supoort and have provided "official" beta releases. How about beta firmware for CBR750, or DarrenM (Moderator) - can this be provided?

CBR750RBS750RBS750

TIA,

Drewmama wrote:
I know it disconnects because it periodically won't work remotely but works when on Bluetooth. Also, the wifi icon will be grayed out and after trying to connect, the lock icon will say "unknown". Also, when I check my devices in the Orbi app, the August lock isn't listed. It does shown an IP address.
How can I get to the Orbi log?
I honestly don't know what causes it to reconnect. But when it does, I can see the August lock listed under the 2.4 list. But when I try to unlock/lock while connected to wifi, the lock icon will just pulsate, the light on the lock itself will slowly blink red and then eventually it will say "unknown".

I have a Samsung Note 20 Ultra but I've also tried on an iphone 11 and have the same problem.

Forum Discussion

nighthawk app version 2.5.0.47 - no device found by device manager