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Forum Discussion
snoozee
Jan 03, 2021Aspirant
Nighthawk App
Hi The nighthawk app won't pick up my router (AC1900) I do have it connected to a VPN could this be the reason why it's not locating it ? any suggestions would be appreciated :-)
snoozee
Jan 05, 2021Aspirant
Hi
it's my nighthawk router (Model R7000) that I can't connect to, the app just tells me that the WIFI is not connected.
I have two routers, one supplied by my internet provider which I use as my 'normal' WIFI access point and the other is my nighthawk which is the access point to VPN (ExpressVPN).
This essentially gives me 4 access points - high/low with normal WIFI & high/low with VPN WiFi
I am connecting to the VPN access point on my mobile device, then trying to connect to my nighthawk router via the app.
I have 'Local Network' enabled for the app & I'm definitely connected to the VPN access point.
michaelkenward
Jan 05, 2021Guru - Experienced User
snoozee wrote:
I have two routers, one supplied by my internet provider which I use as my 'normal' WIFI access point and the other is my nighthawk which is the access point to VPN (ExpressVPN).
There's a likely source of the problem.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support