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Forum Discussion
KaiaR
Mar 03, 2021Follower
Nighthawk App
Hello, hope all is well with everyone. I have been unable to utilize the Nighthawk App with my product. The Nighthawk App states that my firmware is out of date. Recently, I have moved and had t...
Christian_R
Mar 05, 2021NETGEAR Employee Retired
Hello KaiaR,
I would recommend performing a factory reset on your cable modem and running through the setup assistant again. To factory reset your device, please hold down on the reset button for 15+ seconds using a pin/needle. During this time you may reinstall the Nighthawk app again.
Regards,
Christian