NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ed2112's avatar
ed2112
Aspirant
Apr 01, 2021

Nighthawk app

Switched phones. Downloaded app so I could download new firmware. The app has the log-in set at "admin" and states the default pw is  "password". Of course this does not work. I also tried my existing password and that doesn't work either.I've tried rebooting, resetting, "re" everything and the same thing happens. Besides never being allowed to update my router any suggestions on how to get the piece of crap app to work?

 

Thank you.

3 Replies

Sort By
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 07, 2021

    Hello ed2112, 

     

    Would you mind letting us know what error occurs when you attempt to log into the Nighthawk app?

     

    Christian 

    • ed2112's avatar
      ed2112
      Aspirant
      Apr 07, 2021

      Its ok. I wiped everything , rebooted again &  re-installed.

       

      Got it to work.

       

      Thanks.

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Apr 07, 2021

        Hi ed2112,

         

        Glad to hear you're up and running! Have a great day.

         

        Christian