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Forum Discussion
Nighthawk App
Can anyone tell me if there is any part of the Nighthawk app that works without issues? It seems like anytime I switch between various features within the app is very unstable. Just get the app to con...
AmyAlexander wrote:
I'm actually impressed you can open the app. I installed it and it just crashes.
The latest version of the Android app seems to work on some devices but falls over on others. My Samsung crashes but a Huawei soldiers on.
Is the Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?
Yes, but I'm not sure why you find that relevent when the discussion is about the app that is garbage.
- Yes, I agree with Amy, this is all about the application for whatever phone it is compatible with does not seem to function very well.
The app does not function well as you switch between various screens. Just one example, but there are many more. When switching between router view to extender view only works half the time. Even within these views, the Speed Test works some times, other times it just times out and says, “It couldn’t connect”. There are many other features like this that just don’t work most of the time.
It is a bit frustrating when you have to close and open the app several times before it finally connects to the router.
Copejack wrote:
Yes, I agree with Amy, this is all about the application for whatever phone it is compatible with does not seem to function very well.
The app does not function well as you switch between various screens.It works fine here, when I use it on a device that does not fall over.
No problem switching between screens.
Copejack wrote:
When switching between router view to extender view only works half the time.I have no idea what that means. Where do I find "extender view"?
Copejack wrote:
Even within these views, the Speed Test works some times, other times it just times out and says, “It couldn't connect”.Never had a problem with speed test. Maybe that message means that it couldn't connect.
Don't assume that what you see affects everyone else.
As I said, there are certainly serious problems with this version. (By the way the Orbi app is equally afflicted.) I have provided details of what goes wrong here. With luck it will help the people who write this thing to correct the next version. Sadly "it don't work" doesn't give them much to go on.
- Yes, understood.
You can find the Extender view when your app connects to the router. If you have an Extender and have added that device to your Nighthawk app, then it will show up under the Network Map ICON.
When you click on this, it will show you both the Router and Extender. Just click on the Extender, then you will get a pop-up to switch views to connect to your Extender instead of router and vise-versa.
When it tries to change view is when it struggles to connect and mostly times out that is wasn’t able to connect.