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Forum Discussion
Nighthawk App
Can anyone tell me if there is any part of the Nighthawk app that works without issues? It seems like anytime I switch between various features within the app is very unstable. Just get the app to con...
Update to my previous inquiry.
I now understand why I sometimes see the Network Map and other times when I don’t when I open up the Nighthawk app.
It turns out that depending on how your phone is either connected to the router or connected to extender, will change what is being displayed on the app.
The Extender is EAX80 which is a mesh system, so if my phone is connected to the router, I don’t see this Network Map. However, if my phone is connected to the Extender, then the Network Map will show up on the app.
Mystery solved!
I now understand why I sometimes see the Network Map and other times when I don’t when I open up the Nighthawk app.
It turns out that depending on how your phone is either connected to the router or connected to extender, will change what is being displayed on the app.
The Extender is EAX80 which is a mesh system, so if my phone is connected to the router, I don’t see this Network Map. However, if my phone is connected to the Extender, then the Network Map will show up on the app.
Mystery solved!
Netgear has released updates of the Android apps since this discussion started. Here at least, they seem to fix the previous problems that prevented my Samsung phone from using the apps at all.
- Update didn't work for my Samsung Note 10 Plus!
I own a Samsung S21+ and the Nighthawk App is the only app that gets worse after each subsequent release. It only connects to my CAX80 once it a while and when it does its functionality is limited. The Speedtest fails misserably to connect and when it does, it does not display results. While the S21+ is connected to the 5Ghz radio, the app reports that it's connected to the 2.4GZ radio. The device list is never accurate or at least it always differs from the device list shown in the Web interface. Lately, I only use the Web interface to make changes or check the status of the router. I'm using the latest firmware release in my CAX80 and the latest version of the App. I avoid rebooting the CAX80 to try to fix issues as it sometimes looses its configuration when rebooted.
- tamanaco I agree with you 100%!
- At least you can get it to open sometimes. It crashed every single time on my Samsung phone. Every. Single. Time. I even wiped my phone and put it back to factory settings. Nope still wont work. Ridiculous. Router is going back in the box and getting returned. If they can't produce an app and support it, I'm sure the router is trash too.
AmyAlexander wrote:
At least you can get it to open sometimes. It crashed every single time on my Samsung phone. Every. Single. Time.That was my experience on a cheap Samsung.
The new version does open, but it demanded that I set it up from scratch, with all of those passwords to get into Anywhere Access and the router itself.
Sadly, while it opens, it remains broken.
I have two routers on Anywhere Access. Try to switch between them and the app crashes at the "Connecting to" stage. Try switching between Anywhere and local access and it also crashes.
No problems on a cheap Huawei tablet.
Has Netgear got something against Samsung?
