Forum Discussion

Star

Jan 11, 2021

Nighthawk application stopped working on iPhone and iPad, HELP

I have been using the latest version of The nighthawk application on my iPhone and iPad, iOS 14.3. Recently the application no longer retains my password and when I can get the application to try to ...

Christian_R

NETGEAR Employee Retired

Jan 29, 2021

Hello Nighthawk App users,

For us to to look into this further, may you provide the following info:

Router Model:

Router Firmware Version:

Nighthawk App Version: (please also specify if it's iOS or Android)

Local Network Access enabled: Yes/No (iOS only)

Rebooted Router: Yes/No

Thanks,

Christian

larryis1

Star

Jan 29, 2021

Christian_R wrote:
Hello Nighthawk App users,

For us to to look into this further, may you provide the following info:

Router Model: R7960P
Router Firmware Version: 1.4.1.68_1.3.28
Nighthawk App Version: (please also specify if it's iOS or Android): iOS version 2.8.0.15
Local Network Access enabled: Yes/No (iOS only): YES
Rebooted Router: Yes/No: YES

Thank you Christian for your engagement. The data requested has been provided, see fill ins above. Please advise.

Thanks, Larry