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Forum Discussion
Nighthawk application stopped working on iPhone and iPad, HELP
I have been using the latest version of The nighthawk application on my iPhone and iPad, iOS 14.3. Recently the application no longer retains my password and when I can get the application to try to ...
Can Netgear fix or provide a solution to this issue. Prior to updating the iPhone app and the router firmware everything worked fine. Now the phone app is useless. Can anyone provide some customer assistance please?
This problem has been continuous as Netgear issues updates to its Nighthawk App for iPhone & iPad without really testing the update completely... premature software update release. Prior to release everything works well with this Nighthawk App, then they do an update and the interface is LOST between the iOS app and the Router*. This is an unacceptable performance problem and Netgear should make it a priority to change its software development and release practices to not issue premature untested updates. Step up and serve your customers Netgear.
*Note: The Router works fine even though the iOS interface between the Nighthawk app & Router is considered non-functional.
Regards,
Larry
Hello Community,
Can you provide the following info for us to better to assist.
Nighthawk App Version:
Router Model:
Router Firmware Version:
Thanks,
Christian
We have been trying for months to get this resolved with negative results. Everything is currently updated and the app still doesn't work, at all. I would like to update my router to another Netgear product, but the way this is going that is not going to happen. I doesn't work no matter how many times I check the firmware, my phone version or resetting it or any app update for that matter.
Here is the information you requested to resolve the non-function Nighthawk app using iOS 14.6 on both my iPhone & my iPad.
Nighthawk App Version: 2.10.5.17
Router Model: R7960P-100NAS
Router Firmware: 1.4.68_1.3.28
This is a respective problem with Nighthawk App updates where existing functionality to access the Router is lost once the Netgear App is Updated. For me this is at least the fifth time this has happened.
Please advise me and the Forum here of the final and sustained resolution of this app problem.
Thanks,
Larry
Christian_R wrote:Hello Community,
Can you provide the following info for us to better to assist.
Nighthawk App Version:
Router Model:
Router Firmware Version:
Thanks,
Christian
Nighthawk App Version: 2.10.5.17
Router Model: R7900P
Router Firmware Version: V1.4.1.68_1.3.28
FIRMWARE CHECK ERROR ALWAYS ENCOUNTERED.
Other errors such as error on Device Manager.
APP NOT usableI'm able to use my NH app v2.10.5.17 on my R7960P router with v1.4.1.68_1.3.28 loaded:
This with the router not connected to any modems.
