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Forum Discussion
TMPizcu
Aug 25, 2022Aspirant
Nighthawk C7000 AC1900 GENIE APP
I have a NETGEAR account. I am trying to set parental controls. I downloaded the GENIE app in IOS. When I try to log in to the GENIE app I get the error message to enter the correct user name and pas...
plemans
Aug 25, 2022Guru - Experienced User
The password should be the one you use to log into the router.
When you first setup it up, it should have required you to change it during setup. it'd be whatever you set it to.
TMPizcu
Aug 25, 2022Aspirant
Thank you. That is the password that I am using, but it does not work either.