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Forum Discussion
Nighthawk for IOS 2.27.1.79 refuses login
The Netgear Nighthawk app is refusing login with the confirmed correct email address and password. Same values work on this website. Password works using Web browser to login to the RAX45 router. Rebo...
I thought it was self evident from my post ... LOG IN TO THE IOS APP.
After the update, the app required a login to my Netgear account (or create a new one) to access my device(s), and refused the correct username (email address) and password. I did not opt to create a new account. It was NOT prompting me for my router's admin account (it specifically requested a Netgear account ID, i.e. email address).
Deleting the app and reinstalling fresh resolved the issue. But this was definitely a bug with the app, force closing the app and even restarting the phone did not yield any different results.
Chromejob wrote:
I thought it was self evident from my post ... LOG IN TO THE IOS APP.
Login with or to? The subject could be either.
After the update, the app required a login to my Netgear account (or create a new one) to access my device(s), and refused the correct username (email address) and password. I did not opt to create a new account. It was NOT prompting me for my router's admin account (it specifically requested a Netgear account ID, i.e. email address).
Adding that changes the picture.
Logging into the app is a two stage process. First you login to the app and it Anywhere Access (MyNetgear) account. Then you login to the router.
Of course, you first have to login to the wifi on the mobile device you are using.
It is a multi-step set of logins.