NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BDBuckner
Mar 20, 2023Aspirant
Nighthawk R7000 Used/Already Registered - Don't need warranty just app access.
I purchased a Nighthawk R7000 on eBay in Jan of 2021. It has been running smoothly at my business since yesterday when it suddenly went down. Hoping to reboot the router from home, I opened the Night...
FURRYe38
Mar 20, 2023Guru - Experienced User
Try this?
If not you'll need to contact NG support for there help on this.
BDBuckner
Mar 20, 2023Aspirant
Thanks. Since Netgear doesn't consider it one of "my products," it doesn't appear in the list of products on mynetgear.com whenever I log in. So I am unable to unregister it or register it through the site. If I attempt to register it with the serial number, etc., I get "product already registered."
- plemansMar 21, 2023Guru - Experienced User
There's a contact in here you can email with your proof of purchase and to just let them you know its for registration only, not warranty. it takes a bit for them to get back to you so email and then re-email a couple days later if you haven't heard back.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ