NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BDBuckner
Mar 20, 2023Aspirant
Nighthawk R7000 Used/Already Registered - Don't need warranty just app access.
I purchased a Nighthawk R7000 on eBay in Jan of 2021. It has been running smoothly at my business since yesterday when it suddenly went down. Hoping to reboot the router from home, I opened the Night...
BDBuckner
Mar 20, 2023Aspirant
Thanks. Since Netgear doesn't consider it one of "my products," it doesn't appear in the list of products on mynetgear.com whenever I log in. So I am unable to unregister it or register it through the site. If I attempt to register it with the serial number, etc., I get "product already registered."
plemans
Mar 21, 2023Guru - Experienced User
There's a contact in here you can email with your proof of purchase and to just let them you know its for registration only, not warranty. it takes a bit for them to get back to you so email and then re-email a couple days later if you haven't heard back.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ