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journey2paradis's avatar
journey2paradis
Follower
May 06, 2020

Nighthawk R7400

I am just curious as to why when I click on the devices menu on the app it is showing no devices found but everything seems fine. It use to show all my devices before. Anything to be worried about?

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 08, 2020

    Hi journey2paradis, 

     

    Our engineering team is aware of an issue with the device manager feature not functioning properly on the Nighthawk app and they are currently investigating. In the meantime, please use the web browser to manage your devices. 

     

    Thank you for understanding,

    Christian

    • michaelkenward's avatar
      michaelkenward
      Guru
      Aug 01, 2020
      moonman1 wrote:

      I am trying to verify that my router is registered with you.

      Does this have anything to do with the question from journey2paradis?

       

      Is the Nighthawk app involved in any way? That's what this section is about.

       

      What does "registered" mean to you? It can be several different things.