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Forum Discussion
Nighthawk r7800, 2600 Phonr App cannot find the router
I have a Nighthawk R7800 A.C. 2600. I have hooked it up and everything seems to work correctly. But everything I have tried in order to get the Android App to work has failed. No matter what I do I...
THe modem is Comcast Xfinity. I dont know what you mean by gateway. What exactly do you mean by gateway.
Thank you in advance for any help you can give me.
Sorry for double post but here is the modems information.
That "modem" is a modem/router combo device. It causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode- Plemans, thank you so much. I believe this is the problem. I am going to try and find a solution with the information you gave me
I will get back to you and let you know what the outcome is. Thank you very much.- Sorry for another double post but I don't know if I edit, you will be alerted to the changes.
So right now I don't really need the app so much as I need the netgear routers range to go further. It's range is no better then the cable MODEM itself. Which that just can't be.
The app when I first run it says it is needed to be able to set the netgear routers range further. I got this router because I needed to be able to reach someone at the other end of my house. Is there anyway I can just goto 192.168.1.1 and set the routers range manually. I need it to be able to reach there and the wireless signal from the. Router cuts off just as it almost reaches there. The cable MODEM does the same.
Could you suggest anything to me. Doing want you said is going to take me some time and I just need the range to extend further right now.
