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DEA6836's avatar
DEA6836
Follower
Jan 21, 2021

Nighthawk R9000 iOS app

When I go into the Nighthawk app under settings and try to switch on Anywhere Access I get a message “This NETGEAR device is already registered with another account”.  I have registered this device only once. How can it be registered with another account?

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 25, 2021

    Hello DEA6836, 

     

    May you confirm that your router is registered to the email address used to log into your MyNETGEAR account and Nighthawk app.

     

    Thanks,
    Christian