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Forum Discussion
andy321
Sep 11, 2021Tutor
Nighthawk RAX45 Device Manager "Sorry the action was failed Please try again. (code: CDIL-API-FAIL)
Nighthawk RAX45 router, when going to the Device Manager in the iOS app returns error "Sorry the action was failed Please try again. (code: CDIL-API-FAIL)"
Using the latest firmware version (1.0.3.96_2.0.59) and latest app version. (2.11.0.11)
Thoughts?
On my MR80 + MS80 satellites,I did solve it by creating a new account (using an alternate email address).
Step1 Delete the App (I'm on iOS)
Step2: Reinstall the App
Step 3: Open teh App and cretae a new account with an alternate email address.
I'm quite positive that steps 1 and 2 were not needed. Looks more like a sort of profiel corruption on Netgear's servers.
All back to normal with normal with the list of devices showing up properly.
I did report the bug too with the bug report feature in the App.
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On my MR80 + MS80 satellites,I did solve it by creating a new account (using an alternate email address).
Step1 Delete the App (I'm on iOS)
Step2: Reinstall the App
Step 3: Open teh App and cretae a new account with an alternate email address.
I'm quite positive that steps 1 and 2 were not needed. Looks more like a sort of profiel corruption on Netgear's servers.
All back to normal with normal with the list of devices showing up properly.
I did report the bug too with the bug report feature in the App.
- andy321Tutorthat worked thank you sir !