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Forum Discussion
naldo29
Jun 29, 2021Aspirant
not being able to disable devices through the nighthawk app
Basically before, i was able to see the toggle option, and now its just gone out of no where.
naldo29
Jun 30, 2021Aspirant
bump
michaelkenward
Jul 01, 2021Guru - Experienced User
Too little detail for anyone to provide an informed reply.
Among other possible questions:
Which Nighthawk app? (iOS or Android?)
Which app version?
Firmware version on the R6700? (Firmware and app features are linked.)
Connected how? (Local wifi? Anywhere Access?)
- naldo29Jul 01, 2021Aspirant
sorry i just didnt know what info to give.
Which Nighthawk app? (iOS or Android?)
IOS
Which app version?
2.10.0.16
Firmware version on the R6700? (Firmware and app features are linked.)
v.1.0.4.106_10.0.80
Connected how? (Local wifi? Anywhere Access?)
connected locally - naldo29Jul 01, 2021Aspirant
Sorry i just didnt know what to give.
Which Nighthawk app? (iOS or Android?)
IOS
Which app version?
2.10.0.16
Firmware version on the R6700? (Firmware and app features are linked.)
v1.0.4.106_10.0.80
Connected how? (Local wifi? Anywhere Access?)
Local but ive tested it with both
- michaelkenwardJul 01, 2021Guru - Experienced User
naldo29 wrote:
Connected how? (Local wifi? Anywhere Access?)
You have to have the right firmware on a device for features to work in the NIghthawk app.
naldo29 wrote:
Firmware version on the R6700? (Firmware and app features are linked.)
v1.0.4.106_10.0.80
That's not firmware for the original R6700.
Is there a "V" number after the R6700 on the label?
- naldo29Jul 01, 2021Aspirant
Yes v3 but it didnt let me pick that model in the "model" section