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Forum Discussion
SadPatrol
Jun 09, 2016Follower
On Mac the Netgear Genie installer downloads every time I connect to the internet.
Hello, I just reccently bought the Nighthawk X4S and I've noticed a problem. Although I've already downloaded the Genie app the router keeps making me download the installer over and over again. I h...
DexterJB
Jun 12, 2016NETGEAR Moderator
Hi SadPatrol,
1. Do you already have the Genie app installed?
2. Does the issue persist every time you open a browser?
3. How many browsers have you tried?
4. Have you tried clearing the browser cache?
5. Does the browser open to the NETGEAR Genie page every time?
Regards,
Dexter
Community Team