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Forum Discussion

CryoJerry's avatar
CryoJerry
Follower
Jun 02, 2017

OpenDNS Account

I downloaded the Open DNS app and set up an account when I try to log in to my router to disable the parental controls I get the message : This device has already been registered. How do you override the previous account?
Genie

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jun 08, 2017

    Hi CryoJerry,

     

    If you have previously registered an OpenDNS account using the same device then you will have to contact OpenDNS support to unbind the account from the device. Check the link below for their support page.

     

    https://www.opendns.com/support/

     

    Regards,

     

    Dexter

    Community Team