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Forum Discussion
Other devices don't show up on the Netgear Genie "Client" App .
I have 4 Wireless IP Cameras (3 X Foscam, 1 Dlink) + several computers, NAS, printer, etc..
For some reason, 2 of the 4 ipcameras dont show up on the Attached Devices Pane nor the printer.
BUT: a...
The router will only display attached devices that it knows about. If a device uses DHCP to acquire an IP address, then it will show up as an attached device. OTOH, if device doesn't use DHCP but instead has a manually-configured, static IP address, then the router will only know about it if it sees traffic from that device.
If your IP cameras are configured with static IP addresses and never send any traffic through the router, then that may explain why they are not showing up as attached devices. The Netgear Genie "client" app, may be doing its own survey of the network and discovering the "hidden" IP cameras that the router doesn't see.
All my devices uses DHCHP. I did however set use the Address Reseravation menu to prevent them to switch IP under;
Advanced --> Setup --> Lan Setup -- Use Router as DHCP Server --> Address Reservation
Then again, All my devices are setunder Address Reservation and only the printer and 2 IP Cameras are missing.
All 4 IP cameras are setup the same way.
Can you check the logs on the router and confirm that the 2 IP Cameras and printer are being assigned IP addresses by the router?
Does the problem persist across a reboot of the router?
All 4 IP cameras incl. the 2 missing and the printer are listed in the log ...[DHCP IP: (192.168.1.8)] to MAC address...
And yes, the problem still persists after router was rebooted (Firmware 1.0.2.44).
In addition, support made me upgrade the Firmware to the latest release (1.0.2.46), therefore it was rebooted again... the problem was not resolved.
Strange. Well, I only have a couple more ideas left.
- Do you have Access Control enabled? If so, make sure that the missing devices are not blocked. Better yet, disable Access Control altogether.
- Try removing the Address Reservations, temporarily, for the missing devices. Restart the devices.