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Forum Discussion

sapphirestorm's avatar
sapphirestorm
Follower
Jan 06, 2016
Solved

Parental control not working

Hi I have been using OpenDNS only as Parental controls in Netgear Genie app have never worked. I would prefer to use Netgear genie so i have removed my network from the OpenDNS and I am trying to ge...
Genie
  • DexterJB's avatar
    DexterJB
    Feb 13, 2017

    Hi Hebby,

     

    Those options are the different operating modes of the router and each can be used depending on the setup of your network. If you do not have another router setup then the router mode should be the correct option.

     

    Regards,

     

    Dexter

    Community Team

marknhl's avatar
marknhl
Tutor
Mar 04, 2017

I just had the same issue with my new R7800. Tried to enable parental controls which didn't do anything, then tried again 45 minutes later after I had assumed this feature was just broken and it worked. Looks like it takes awhiile to kick in... they should seriously point that out in big bold letters for people to realize while configuring... but it works fine for me after just waiting for a bit.