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Forum Discussion
Rhyalus
May 23, 2017Apprentice
Parental Control R7000 - Interesting
Hello All, New R7000 here - and parental control with OpenDNS is working fine. However, I downloaded the Netgear Genie on my iPad Air 2, and I have made a change that I don't see on the route...
DexterJB
May 30, 2017NETGEAR Moderator
Hi Rhyalus,
1. What is the firmware version of the router?
2. What version of the NETGEAR Genie app do you have installed?
3. Have you tried re-installing the app?
4. Does the issue persist on your other device (iOS, Android, computer)?
Regards,
Dexter
Community Team
DexterJB
Jun 08, 2017NETGEAR Moderator
Hi Rhyalus,
This is part of the LPC (Live Parental Control) feature of the device which will allow a per device filtering level. This is done through the OpenDNS servers. You can log in to https://netgear.opendns.com/sign_in.php to manage the settings if you have already configured your account. The links below may help out in providing an overview on some of the features.
http://kb.netgear.com/app/answers/detail/a_id/25687
http://kb.netgear.com/app/answers/detail/a_id/29913
Regards,
Dexter
Community Team
- RhyalusJun 20, 2017Apprentice
Hi Derek,
Thanks for the reply.
I logged into opendns and there are no device controls there on the website - just the ability to create bypass accounts. There is also nothing on the router itself.
In my mind it has to be some token on the device itself. I will do a little more research.
Thanks,
Marc