NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Parental Controls not working - Need Help
I recently purchased a AC1750 NetGear router... I'm having a problem with parental controls. Initially I had a problem downloading and installing the Genie program, because I'm running Windows 10 on...
Hi Brian-Olney-MD,
1. Are you also able to do the same with the other devices in the network?
2. Please check the DNS values on the router UI and make sure they are set to 208.67.222.222 and 208.67.220.220.
3. Please make sure that the Parental Controls feature is enabled on the Parental Controls status page on the NETGEAR Genie program.
Regards,
Dexter
Community Team