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I have set up a newDNS account twice and when I go to login with the genie it says I'm not on the internet but I am. Good grief this is so frustrating!
Hi salemirisheyes,
1. Have you tried using another device (another computer, smartphone, tablet)?
2. What is the version of the NETGEAR Genie program?
3. What is the model number of your device?
4. What is the firmware version of your device?
Regards,
Dexter
Community Team