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Forum Discussion
password reset webstie not working
Trying to reset my password for connecting to my router on my app,but when I go to the reset website the continue button will not light up and allow me to move on. I am entering every thing slowly an...
michaelkenward wrote:Not just the R7000. Just about every Netgear manual says:
"This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser."
Another point for Netgear to address over the complete line of CHT products - it's a ridiculous restriction: These are just some simple HTML forms - no rocket science. Christian_R please feed this with my warmest regards to whoever is in charge for this garbage.
I’m not sure why you guys think you are so proud of yourselves. I clearly said in a post on 7/26 at 2:04p that on my computer I am using google chrome and can’t get past the first page, and in fact actually get farther on my iphone where I am using Safari instead. So you guys have no idea what you are talking about.
At this point in time I have resolved the issue with out your help and doing it the way the manual and videos says still didn’t work because the place it takes you to recover a password does not work.
At this point in time I have resolved the issue with out your help and doing it the way the manual and videos says still didn’t work because the place it takes you to recover a password does not work.
Well, we would prefer if Netgear would look into these latent problems, including the documented browser requirement. Community members providing a little bit more information - as requested several times over the thread - would be helpful to identify the specific issues, too. Note: You talk to community members here - which rarely "forget" admin or root passwords (or are happy to put a device to the factory defaults if we proof to be silly) - but we expect that some basic functionality is workable on these consumer devices. and that Netgear does check their **** code a little bit better before releasing to the public.
Tigernyaz wrote:
At this point in time I have resolved the issue with out your help and doing it the way the manual and videos says still didn’t work because the place it takes you to recover a password does not work.That's good news.
Care to share what worked so that someone else who turns up here with a similar problem can avoid being pestered by clueless people like me?
