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Forum Discussion

chappellam's avatar
chappellam
Follower
Jan 13, 2021

Password

I am trying to "set up" my extender and connect it to my router via the Nighthawk app. It will not accept my password. I am using the password that is on my router as well as the same password that  use to log onto new devices in the house. It will not accept my password. It continually tells me that it is incorrect.

1 Reply


  • chappellam wrote:

    I am trying to "set up" my extender and connect it to my router via the Nighthawk app.

     

    It might help if you said what this extender is. The model number.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Look for the model number on the label on the device.

    Begin with the Quick Start/Installation Guide.