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Mikemilleriu's avatar
Mikemilleriu
Follower
Apr 04, 2018
Solved

Pause internet blocked all internet

Last night I paused internet on one device using the Netgear Genie app on my phone.  It completely blocked all internet to all devices, including the phone I did it on.  Since it will not connect to ...
  • DexterJB's avatar
    Apr 10, 2018

    Hi Mikemilleriu,

     

    Welcome to the community!

     

    Yes, resetting the router will reverse that as well as clear all your settings. Instead, you can try accessing the router UI and disable the Access Control feature. Here is the link to access the router UI and go to Advanced > Security > Access Control.

     

    Regards,

     

    Dexter

    Community Team