NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

blinmh's avatar
blinmh
Aspirant
Apr 25, 2017

Pause Internet not woring in Genie

I installed Genie from Play Store today. The Pause Internet feature does not work. Actually parantal control is also not working. I set the filter to high, but nothing is blocked for the device.  I h...
Genie
blinmh's avatar
blinmh
Aspirant
Apr 29, 2017

Hi Dexter,

 

1. The router firmware version is 1.0.0.52, which is latested on the download website.

2. The DNS server values are set currectly.

3. I tried both PC and Andriod phone. I see the same issue, Puase Internet does not work.

 

I have WNDR4700 router.

 

Thanks you,

Ben

DexterJB's avatar
DexterJB
NETGEAR Moderator
May 09, 2017

Hi blinmh,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team