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Forum Discussion

kajh99's avatar
kajh99
Aspirant
Feb 01, 2020

Problem changing email address for account

Hi   When I try to change mail email address I get an error message saying "This email already exists". When I try to use the "forgot password" link on the address I want to change to I get an mail...
kajh99's avatar
kajh99
Aspirant
Feb 04, 2020

Thank you for answering!

I use Brave 1.2.43 on macOS 10.15.3 (19D76).

Here is what is do:

  1. Sign iin in the upper right corner on https://www.netgear.com/
  2. Select "Manage Profile" from the "account menu" in the upper right corner
  3. Select "Login settings"
  4. Select "Change Email"
  5. I type in the new email address I want to change to and my password. 

Then I get the error message "This email already exists".

Thanks in advance for any help with this issue!

 

:)

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Feb 04, 2020
kajh99 wrote:

Thank you for answering!

I use Brave 1.2.43 on macOS 10.15.3 (19D76).

Here is what is do:

  1. Sign iin in the upper right corner on https://www.netgear.com/

 

OK. That is MyNetgear.

 

You may need to get in touch with one of the moderators of this place.

 

Christian_R, ChristineT or DexterJB maybe able to help.