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Forum Discussion

fercarv's avatar
fercarv
Tutor
Apr 30, 2025
Solved

problems after updating IOS 18.4.1 on iphone and using the nighthawk app , when logging in, it crash

Model version Nighthawk x4s R7800.

After updating the IOS 18.4.1 on my iphone and ipad, when trying to log in using the app, it produces a message " you have exceded time of inactivity for the speed trial. Try it again. If the problem persists, reboot the router" . I used another ipad with an older IOS version, and no issue at all.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 01, 2025

    There's been quite a few reports on here for issue with the app and iOS's update

  • fercarv's avatar
    fercarv
    Tutor
    May 28, 2025

    problem has been solved with the update of the app.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 27, 2025

    New NH app updated:

    https://community.netgear.com/discussions/en-home-networking-apps/new-nighthawk-app-versions-and-updates/2308366/replies/2460204