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Forum Discussion
jdtodd
Oct 20, 2019Aspirant
problems logging in to Nighthawk 7000 app
I am caught in an infinite loop. For some reason, I couldn't get into the Nighhawk app on my phone, so I created a new password. Now I try to access it, but it keeps "admin" as my username and when I...
michaelkenward
Oct 22, 2019Guru - Experienced User
schumaku wrote:
...the router is linked to the Netgear account (same as used here for the communiy access).
I don't know where that idea came from.
My remote access account has nothing to do with my Netgear community account.
Remember, before you can get at remote access via an app on a mobile device you have to be connected to the wifi. And that is yet another set of usernames and passwords.
schumaku
Oct 23, 2019Guru - Experienced User
michaelkenward wrote:
schumaku wrote:...the router is linked to the Netgear account (same as used here for the communiy access).
I don't know where that idea came from.
You can have as many Netgear accounts as you want - most work with just one.
michaelkenward wrote:
schumaku wrote:...the router is linked to the Netgear account (same as used here for the communiy access).
My remote access account has nothing to do with my Netgear community account.
That's the freedom of choice. Some people like me are simple minds.
michaelkenward wrote:Remember, before you can get at remote access via an app on a mobile device you have to be connected to the wifi. And that is yet another set of usernames and passwords.
Of course. The Nighthawk App does enforce the authentication to - you guessed it - a Netgear account. And that's the account used for pairing purposes. It's a Netgear account, too.