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Forum Discussion
Retired_Member
Sep 16, 2019Problems with Ready Cloud
I have a external HDD 3.0 connected to my NightHawk router. Everything works fine between router and HDD. My problem: I installed the ReadyCloud app desktop client onto my Win10 laptop. I signe...
DexterJB
Sep 16, 2019NETGEAR Moderator
Hi Retired_Member, welcome to the community! I have sent you a message. Please check your inbox.
Dexter
Retired_Member
Sep 20, 2019
DexterJB wrote:Hi Retired_Member, welcome to the community! I have sent you a message. Please check your inbox.
Dexter
I've been talking to
Matt
Expert ID: 8313
Netgear Level 2 Support
Expert ID: 8313
Netgear Level 2 Support
I can no longer send response back to him because there is a problem with Netgear website. When I send a reply I get this error message "Error: Something went wrong! Please try again"
This is the last message that Matt wrote to me: "I did encounter an issue accessing ReadyCloud remotely using the desktop APP. Do you have the "VPN disconnected" error as well?"
My response: I do not get a VPN discconected error message. I do not get any error message.
Mine says: Connected (VPN) then it displays the root folder.
I cannot access anything beyond the root folder. I cannot backup or download anything.